Service Details Template
The Complaints and Suggestions System
A new electronic system is now available for students, faculty, and staff to submit complaints and suggestions quickly and reliably through a unified platform. The system aims to enhance communication between beneficiaries and relevant departments, and to improve the quality of university services through effective responses to feedback and suggestions, while ensuring confidentiality and transparency in the processing of requests.
Service Level Agreement
Target Audience
Citizen
Service Duration
Immediately
Service Channels
Web App
Service cost
Free
Frequently Asked Questions
Phone
Email
Download User Manual
Steps
- Visit the University's official website through your browser.
- Navigate to the Electronic Services section, then select the "Complaints and Suggestions System" service from the available menu.
- Submit a new complaint or suggestion, or inquire about previous requests.
Last Modified Date: 21/04/2026 at 11:57 PM