The tasks of the Technical Support Office for the Biometric System include: installing and maintaining biometric devices, introducing new employees to the system, resolving technical issues related to the system, as well as monitoring device operation and transmitting data to Human Resources systems and preparing periodic reports on attendance and departure.

Firstly: Tasks of installing and maintaining biometric devices

  • Installing the Devices:

    Selecting suitable locations for installing fingerprint machines and fixing them effectively.

  • Maintaining the Devices:

    Performing regular maintenance on fingerprint devices to ensure their efficient operation.

  • Monitoring the Devices:

    Monitoring fingerprint machines daily to ensure they are connected to the network and capturing fingerprints.

Secondly: Tasks of Support and Guidance for Employees

  • Introducing Employees:

    Introducing employees to university fingerprints and explaining how to use fingerprint devices.

  • Solving Problems:

    Addressing the problems faced by employees when using the system or registering for biometrics.

  • Instructions:

    Providing technical and advisory support to employees on how to handle attendance and departure systems in general.