1. Introduction

Najran University welcomes all visitors to its electronic gates, and provides its content for personal use to benefit users, while fully complying with the systems in place in the Kingdom of Saudi Arabia. Accessing the user and using any of the University’s websites constitutes implicit consent to the terms and conditions of this policy, without restriction, whether the user is registered or not, and this consent is effective from the date of first use.

2. Accept Terms

By using any of the Najran University electronic websites, you agree to be bound by all terms and conditions of this policy and acknowledge your full responsibility for any illegal or unauthorized use.

3. The Amendments and Updates

The administration reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of the site after the publication of any revision constitutes your acceptance of these changes. We recommend reviewing the policy periodically.

4. The Policy

المواقع الإلكترونية التابعة لجامعة نجران في المملكة العربية السعودية (ويُشار إليها لاحقًا بـ"بوابة جامعة نجران" أو "البوابة") متاحة للاستخدام الشخصي لكافة الزوار. ويُعد دخول الزائر إلى هذه البوابة واستخدامه لها خاضعًا لما تنص عليه بنود وشروط الاستخدام، وللأنظمة السارية في المملكة العربية السعودية، كما يُعد استخدام الزائر للبوابة إقرارًا صريحًا بموافقته الكاملة غير المشروطة على جميع بنود وشروط الاستخدام، سواء أكان مستخدمًا مسجلاً أم غير مسجل، وتبدأ هذه الموافقة من تاريخ أول دخول للبوابة.

The user accepts full responsibility for any use of information accessed through the portal. Use of the portal is subject to terms and conditions that are continuously updated and modified according to the portal administration’s requirements. These modifications become effective upon approval, requiring visitors to periodically review these terms and conditions and the terms of disclaimers. Continued use of the portal constitutes a complete acceptance of any changes made. Note that these terms include provisions related to intellectual property rights and the administration of the portal will not pre-announce any changes made to them.

Executive Policy and Procedures

5. Usage Restrictions

  • Uploading or uploading files containing software or materials or information that the visitor does not have the right to use or does not have the necessary licenses for them.
  • Using the portal to send promotional or unsolicited emails, or to engage in any form of cyberbullying.
  • Uploading files containing viruses, malware, or corrupted data that could affect the portal or its users.
  • Publishing or distributing or displaying any content that constitutes defamation, violation of regulations, inappropriate materials, or conflicts with Islamic Sharia, ethical values, or public order.
  • Engagement through the portal in illegal or violating activities of the Kingdom of Saudi Arabia’s systems.
  • Publishing through the portal of any product or service that violates laws or damages the university's reputation.
  • Attempting to disrupt or impair the gateway’s operation using tools, programs, or means that affect its proper functioning.

      • Disclaimer

      The user or the party uploading files or data assumes full legal responsibility for any infringements resulting from those files, such as containing copyrighted material or patented inventions, or if they violate the Kingdom’s public policies. Najran University and those managing and operating its electronic gateway fully relieve themselves of any legal or regulatory consequences arising from such use.

      Using Links to Najran University Portal

      Except as expressly stated herein, copying or republication of any content from the Najran University portal is prohibited, as is the creation of electronic links leading thereto or displaying the same within external frames (frames) on other websites without obtaining prior formal permission from the University.

      يجوز وضع روابط مباشرة تؤدي إلى بوابة جامعة نجران في مواقع إلكترونية لا تتعارض في مضمونها وأهدافها مع سياسات وأطر عمل الجامعة، شريطة ألا تُستخدم هذه الروابط بما يسيء للجامعة أو يخالف توجهاتها.

      And Najran University is in no way a party or related to any trademarks, logos, service marks, or other media appearing on websites that include links to its portal or rely on its content.

      And the University reserves all its rights to block or suspend any link leading to its gateway if it is related to inappropriate content, offensive to public morals, or violates laws and regulations, or contains materials contrary to public decency or infringes intellectual property or privacy rights.

      Furthermore, Najran University has the right to disable or remove any unauthorized link or link that conflicts with the portal’s principles and mission, and the University bears no responsibility for the content of other websites accessed through links existing on its portal or referred to therein.

      Links from Najran University Portal

      The Najran University portal provides links to external websites or portals to facilitate visitors, without the University assuming any legal or technical responsibility for the content or credibility of those sites. The presence of any external link does not in any way constitute the University’s endorsement of the content of that site, and use of those links is the full responsibility of the visitor.

      And the portal administration works diligently to update and replace inactive links with functional alternative links, however, direct control over those links is not possible, and therefore the University cannot guarantee their continued operation or accuracy at all times.

      Antivirus Protection

      Najran University continuously scans and updates the content of its electronic portal to ensure it is free of viruses and malware, and recommends visitors use an up-to-date antivirus program when downloading any files or content from the internet. The University accepts no responsibility for any damage, data loss, or malfunctions affecting users’ devices resulting from accessing or downloading materials from the portal.

      Waive Claims

      The content and services of the Najran University portal are provided “as is” and “as available” without any warranties, express or implied, regarding accuracy, availability, or freedom from errors. The administration of the portal shall not be liable for any downtime, interruptions, or damages arising from the use of or connection to external websites, whether known or unknown to the administration.

      And all data or communications sent by the user through the portal are not owned by the user and the university does not guarantee their confidentiality. They are handled according to the announced policies in the university portal for information security and privacy. Also, any interaction through the portal does not grant the user any legal rights or privileges of any kind.

      And in this regard, any concession made by Najran University to one of its rights stipulated in this policy in a particular situation will not be considered a permanent or comprehensive concession of that right or any other right in subsequent situations.

      Limitation of Liability

      The Najran University Electronic Portal provides digital services and supportive information related to academic and administrative bodies and other sectors, aiming to simplify traditional procedures without negating direct communication with relevant authorities. Users acknowledge that data exchanged online may be vulnerable to interference or hacking by unauthorized parties. Therefore, use of this portal is at the user’s sole responsibility, and the University or Portal administration assume no legal or technical liability for any direct or indirect damage arising from its use or reliance on the information, opinions, or content published therein. This applies to any data loss, device malfunctions, network access delays or congestion, or behavior of other users. Here, the user expressly acknowledges that the sole means of addressing any potential damage or loss resulting from the use of the Najran University portal is to cease using the website or leave it, without any right to claim compensation of any kind.

      Intellectual Property

      The Najran University Online Portal is subject to technical oversight by the University’s Information Technology Administration, and all materials available through the portal, including text, illustrations, software, designs, and content, are protected by copyright and trademark laws and intellectual property rights recognized in the Kingdom of Saudi Arabia.

      In alignment with the University’s mission to prepare an aware and qualified generation to serve the nation according to the values and principles of Islamic Sharia, the use of portal content for personal, non-profit purposes is permitted, provided that explicit indication is given that the source of the content is the Najran University portal.

      ولا يجوز بأي حال من الأحوال بيع أو ترخيص أو إعادة إنتاج أو نسخ أو تعديل أو توزيع أو عرض أو إعادة نشر أو تحميل أي من محتويات البوابة لأغراض تجارية أو عامة، دون الحصول على موافقة خطية مسبقة من جامعة نجران. ويُحظر بشكل قاطع إجراء أي تعديل على أي جزء من محتوى البوابة، كما أن جميع الرسومات والصور محمية بحقوق النشر ولا يجوز نسخها أو استخدامها بأي وسيلة كانت دون تصريح كتابي مُسبق من الجامعة.

      Najran University’s Policy on E-Participation

      The Kingdom of Saudi Arabia is witnessing a comprehensive renaissance driven by a bold growth vision, with positive impacts reflected across various sectors, and establishing a new phase of collaboration and constructive dialogue, considering them as fundamental pillars in achieving sustainable development. Based on the strategic principles that Najran University adopts in managing its academic and administrative affairs, it has given great importance to the involvement of stakeholders and those interested when preparing general policies and development plans for all its projects, programs, and initiatives, while emphasizing the promotion of firmly rooted Islamic values, and integrating knowledge in various scientific and professional fields, which contributes to human capital development and meeting the needs of public and private sectors in light of the accelerating changes, to achieve continuous development in the academic and service sectors.

      وبفضل ما تحقق من تطورات رقمية في المملكة، أطلقت الجامعة عدداً من الآليات التقنية الميسّرة التي تتيح للزوار والمستفيدين إيصال مقترحاتهم وآرائهم بشكل مباشر إلى مسؤولي الجامعة، وفي مقدمتهم معالي رئيس الجامعة، وذلك ضمن إطار ما يُعرف بـ "المشاركة الإلكترونية" (eParticipation). وتقوم هذه المبادرة على إتاحة قنوات رقمية متنوعة تتيح للمواطنين، المقيمين، وقطاع الأعمال التفاعل مع الجامعة عبر إرسال آرائهم وملاحظاتهم إلكترونيًا إلى الجهات المختصة، مع التزام الجامعة بسرعة التفاعل وضمان الحفاظ على خصوصية البيانات أثناء عملية التواصل.

      Participation in Decision-Making and Policy Development

      Najran University does not limit itself through its electronic portal to receiving feedback and proposals from its visitors, but rather effectively seeks to utilize this feedback to develop operational methodologies within the university, by transforming it into applicable results that positively reflect on the organizational reality. This process begins with identifying strategic priorities, moving through the development of general policies, and ending with making decisions that achieve the public interest and support the university’s goals.

      The University believes that the participation of the academic, administrative, and interested communities outside the University is a fundamental pillar in achieving institutional excellence, and reflects a direction towards a participatory environment that enhances performance quality and keeps pace with the aspirations of beneficiaries. In this regard, the University provides an opportunity for everyone connected to its educational or administrative environment to contribute their opinion in shaping its future and development plans.

      And in line with this strategic approach, the Najran University portal has activated a range of electronic tools and channels for participation that allow users to contribute to decision-making and shape policies related to the academic sector and university services in the Kingdom, which enhances transparency and interaction between the University and its internal and external communities.

      Decision-Making and Policy Framework

      • Raise specific discussion topics through available electronic participation channels, with a brief overview of previous highlights, current results, and upcoming participation launch times and interaction mechanisms.
    • Define specific criteria and guidelines for each communication channel, ensuring discussion is directed towards desired goals, encourages the presentation of objective opinions and suggestions that serve the institutional development process, while preventing misuse or personal criticism.
    • Disclaimer prohibiting duplicate participation in the same topic by the same user to ensure analytical accuracy and reliable results.
    • Analyze contributions in detail, classify them according to their themes, and submit the results to the relevant departments to be included in work plans and identify implementation priorities.
    • Transparently sharing results with users, while clarifying the actions taken based on those submissions.
    • Since the University adopted electronic participation tools, the portal administration has launched multiple topics for voting and opinion polling regarding University services and policies, published specialized posts to showcase service updates and facilitate interaction regarding their development, analyzed data received from visitors and leveraged it to improve performance within related departments, and enhanced community engagement through the University’s official social media channels.
      • Client Charter

      ميثاق العملاء

      The Najran University Online Portal is a strategic communication channel between the University and all its beneficiaries, including students, faculty members, visitors, and the business sector. In line with the importance of clear communication between the parties, the University has established a comprehensive customer code of conduct that defines, on one hand, the University’s commitments to visitors of the portal, and on the other hand, the responsibilities of the visitors to ensure the highest levels of mutual benefit and value.

      Firstly: University Commitments

      • Help and Support: The electronic portal provides a dedicated technical and advisory support section, including diverse content such as explanatory texts, visual materials, and support files that enable users to obtain assistance directly, along with links to frequently asked questions, usage guidelines, and a mobile version.
    • Privacy and Data Protection: The University places user data privacy at the forefront of its priorities and is committed to protecting it according to best technical and regulatory practices, as outlined in the Privacy and Information Confidentiality Document.
    • Participation and Communication Mechanisms: The portal administration is committed to providing effective communication channels that enable visitors to interact, offer their opinions and feedback, which contributes to improving the quality of services provided and overall performance.

      • Secondly: Client Responsibilities

      • Compliance with Terms of Use: Users must review and fully comply with all terms and conditions and instructions contained within the portal’s terms of use.
    • Active Participation: The electronic gateway provides multiple tools for submitting complaints, feedback, and suggestions, and these submissions are directed to the relevant authorities within the university, according to specific criteria that ensure objectivity and respect for communication etiquette, with assurance of their delivery to the highest levels of administration, including the University President.