Privacy Policy:

The Privacy Policy contained on this page is an integral part of the Terms of Use for all electronic services offered by Najran University, including the University website and its subdomains.

Your use of any of the electronic services offered by the University constitutes your acknowledgment that you have reviewed these terms and conditions in their entirety and agreed to them, including any modifications that may be made to them. Please note that the University is not obligated to notify you of any updates or changes that may be made to these terms and conditions. And if you continue to use any of the University's electronic services, then it is considered an acceptance by you of these amendments.


Scope of Work:

These provisions of this policy apply to all users of electronic service portals of Najran University and all its subdomains.

Personal Data That May Be Collected:

Najran University collects a variety of personal data from you in accordance with the systems and legislation in effect in the Kingdom of Saudi Arabia relating to the protection of personal data. This data varies depending on the service provided to you, and includes the following categories:

  • Basic Personal Data: Such as name, ID/residency number, passport photos, academic records, and biometric data.
  • Contact Information: Such as address, phone number, email address.
  • Technical Data: Such as the IP address of the device used, network access logs, information related to the devices used such as system type and browser data.
  • Cookies Data: Such as the data collected using techniques such as cookies or web analytics tools to track user behavior on electronic platforms.
  • Educational Data: Such as information related to academic qualifications and educational specializations, such as: degrees, transcripts, academic specializations, training courses.


Data Collection Methods:

Your personal data is collected through direct and indirect methods, based on the service provided to you, according to the following:

  • Direct Methods:
    • Interaction with University Services: Data is collected when you use the electronic services available within the platform.
    • Direct Communication: Personal data is collected when you communicate directly with the university through various communication channels (such as email, phone calls, text messages).
    • Surveys: The University may collect your data when you participate in surveys or questionnaires conducted by the University to obtain your feedback and opinions about the services provided and improve the educational and administrative experience.
    • Registration Forms: Data is collected when filling out paper or electronic forms for registration in university services or various programs.
  • Indirect Methods:
    • Data Provided by Other Entities: The University may collect your personal data from other governmental or private entities that provide supporting or related services to Najran University, such as data received from universities or other agencies.
    • Data Collected When Visiting Websites: Some data is automatically collected when you visit the website of Najran University or its affiliated electronic platforms, including the following:
      • Internet Protocol Address (IP).
      • Browser and Device Data: such as browser type, operating system, and cookies.

The Legal Basis for Collecting Your Personal Data and the Purpose of Collection:

Your personal data is collected at Najran University in accordance with the provisions of the Personal Data Protection System issued by Royal Decree No. (M/19) dated 1443/2/9 H and amended by Royal Decree No. (M/148) and date 1444/9/5 H. Collecting and processing your personal data is essential to ensure the provision of services that serve the public interest, and this data is collected to achieve a number of purposes, most notably:

  • Providing Service: Your personal data is collected to facilitate the provision of academic and administrative services to you, such as registration in the University, applying for training courses, and accessing other electronic platforms.
  • Improving and Developing Services Provided: Your data is used to improve the performance of provided services, whether in the field of educational or administrative services, which contributes to improving your experience and ensuring the continuity of service delivery with high quality.
  • Handling your inquiries and complaints: Your data is collected to provide the necessary support and interact with your inquiries regarding the University’s services, as well as to process the complaints you submit in order to improve service levels and meet your needs.
  • Verifying your identity: Your personal data is collected to verify your identity when registering for the University's various systems and services.
  • Ensuring security and protection: Your personal data is collected for security purposes related to protecting the University’s systems, such as tracking access to digital systems and ensuring electronic security, and combating illegal or misconduct activities that may affect the University or its service beneficiaries.

Data Processing:

Your personal data, which is collected from you – directly or indirectly – will be processed in accordance with the roles and responsibilities that achieve the specific purposes outlined in this policy. Your personal data will only be processed by authorized individuals according to their functional competencies, and in line with the policies and procedures governing data processing and protection.

Sharing of your Personal Data:
Najran University reserves the right to share your personal data with governmental or non-governmental entities for specific purposes based on legal foundations or justified operational needs aimed at achieving public interest, without infringing upon national interests or individual privacy.

When sharing your personal data, the University is committed to ensuring that this sharing takes place in a secure and reliable environment, in accordance with applicable systems, regulations, and policies. The University may also take additional measures to ensure data protection through signing data-sharing agreements with relevant parties, according to specific terms and conditions that align with security and personal data protection principles.

Protection of Personal Data:
Najran University is committed to storing and safeguarding your personal data securely within the Kingdom of Saudi Arabia, whether in the University’s data center or accredited centers it has. The University also commits to applying best practices, security standards, and locally and internationally approved standards to ensure the protection of your personal data.
Your personal data will be retained for the period necessary to achieve legal and regulatory purposes, and to ensure compliance with related obligations. Upon completion of the need for the data or the purpose of its processing, it will be destroyed in a secure manner that prevents access to or retrieval thereof, in accordance with the provisions of the Personal Data Protection System.


Your rights regarding the processing of your personal data:
Under this policy, you have the following rights:

  • The right to knowledge: This includes informing you of the legal basis for collecting your personal data and the purpose of collecting it.
  • The right of access: This includes reviewing the personal data available at the University and obtaining a copy thereof in a clear format, without any financial charge, in accordance with the applicable regulations and systems.
  • The right to request correction: You have the right to request us to correct your personal data or complete it or update it.
  • The right to request deletion: You have the right to request us to delete your personal data when it is no longer needed, in accordance with the provisions of the Personal Data Protection System.

Changes to this policy:
Najran University reserves the right to modify this privacy policy at any time, and it shall be effective as of the date of amendment.

Complaints and Objections:
To submit any complaints or objections regarding this policy, please contact the Data Management Office via the following email address: DMO@nu.edu.sa